Owner of the folder has left company

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Melanie Cole

• 6 mars 2024 21:38

Need to request Owner transfer. 
The Owner of the folder has left the company and no longer has contact with the person who can manually transfer ownership. 

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  Rona

  • 7 mars 2024 20:17

  Hi Melanie, 

  Welcome to Box Community and glad to help!

  Please note that it's only the folder owner who can initiate the transfer folder ownership. 

  Thanks for posting!

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  Melanie Cole

  • 7 mars 2024 20:24

  Hello,

  The provided information doesn't seem to address the issue adequately. Is it possible to open a customer service ticket to explore further and find a resolution?

  Thank you!

   

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