Box Status

Sudden 2 Step Verification Prompt

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Fahim

Hello, I don't remember adding 2 step verification to my account but it is asking for authentication code. I have access to my email. I was able to reset my password but not the 2step verification. Can you help?

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  • Rona

    Hi Fahim, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

    Thanks for posting! 

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