account charge
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You just changed me to a BUSINESS account. But today I got a charge of $19.99 for my old account. You've already charged me this month for:
03/26/2024 BOX $374.79
03/15/2024 BOX $540.00
If you can't rectify these numbers I will just close out the account. I work as a contractor designer and will have to use something else that's not a business account.
Fran Johnson
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You just changed me to a BUSINESS account. But today I got a charge of $19.99 for my old account. You've already charged me this month for:
03/26/2024 BOX $374.79
03/15/2024 BOX $540.00
If you can't rectify these numbers I will just close out the account. I work as a contractor designer and will have to use something else that's not a business account.
Fran Johnson
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Hi Fran,
Welcome to Box Community and glad to assist!
We'd love to assist regarding these charges. And to do so, you may reach out to our Billing team by creating a new case or email via billing@box.com.
Thanks for posting!
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