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Box Folders Not Showing Up on Windows Plug In But Showing Online

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Danny Madion

Hi there,

Several folders only show up on Box on a browser and not on my Windows 10 Box plug in. I reinstalled and re-logged in to Box on Windows and the folders still to not show on my computer.

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  • Rona

    Hi Danny, 

    Welcome to Box Community and glad to assist! 

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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