Box Status

Unable to add user

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Ginger Johnson

Email already used in a Box account but not associated with an enterprise

 

We have deleted the unsilenced account that was accidently created. We are still unable to add the user to our licensed account.  
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1 commentaire

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  • Rona

    Hi Ginger,

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting! 

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