Box Status

Cannot Create Account After Accepting Invite

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Ahmet Oguz

Hello,

I've received an invite to collaborate, and when I accept I'm redirected to a "Create Your Account" page. When I fill my information, I only get a "There was a problem completing your request. Please try again". I would appreciate any help. I've tried using other browsers, machines, clearing cookies and different networks as well.

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  • Rona

    Hi Ahmet,  

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have additional questions. 

    We'd love to further assist! 

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