Box Status

Remove managed user without deleting their account

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Michael Griffith

We need to downgrade a user in our network to only access a collaborator folder and to save $300 a year. But Box support is saying we have to delete the account. I am hesitant to do that to see what that process looks like.

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  • Rona

    Hi Michael,  

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please reply in this post should you need additional assistance. 

    We'd love to further assist!

    -1
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