File uploads renamed with derived truncated filenames?

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1 mai 2024 21:21

While uploading a large batch of files thru browser, we encountered error messages on upload (no specific info). The file/path names were long, and we would expect the upload to fail with a message, but they uploaded anyway with truncated and derived filenames." IPTREA~1.PDF" User had to manually rename. As some of our content is regulated, this may be considered a modification to the document. Is automatic truncating and renaming of long files normal behavior, and/or is there a way to configure settings to avoid?

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Rona

2 mai 2024 20:21
Hi Patrick,

Welcome to Box Community!

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.

Thanks for posting!
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Tim

9 mai 2024 01:47
Yes, automatic truncating can occur if the Windows file or folder path exceeds 255 characters.

See explanation here:

https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box#:~:text=Folder%20paths%20that%20exceed%20255%20characters%20may%20truncate%20the%20content%27s%20name%20before%20uploading%20to%20Box.
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