Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Full quota appears as used even after deleting a big quantity of files and removing them from trash

Répondu
S’abonner
New post
Box User

Full quota appears as used even after deleting a big quantity of files and removing them from  trash. Quota exceded notification. Actal occupation is way smaller than my quota. Pleaseelet me know what to do to restore my available quota. Thanks.

0

Commentaires

2 commentaires

Date Votes
  • Box User

    I have learned that this is a common problem and thet it is solved by running a quote reset script. Could you run such script for me? Thanks in advance.

    0
    Actions pour les commentaires Permalien
  • Rona

    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.