Guest user need to update MFA method due to phone change
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How can an user change the MFA method since he is no longer have access to his old phone?
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Hi Samiul,
Welcome to Box Community and glad to assist!
The affected user should contact Product Support so we could help address his MFA issue. To do so, the user can create a new case here and a member of our team will get in touch shortly.
Thanks for posting!
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