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User Can not log in

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Kevin Doyle

Up until last Friday a user was able to log into Box with out issue. Now when the user tries to log in they receive the error below. We have cleared their cache and reset their password.  Any thoughts?

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  • Rona

    Hi Kevin, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting! 

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