Version History Deletion and Storage

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Ethan S

• 7 mai 2024 16:19

Hi,

A user for my company has run out of storage in their plan. We're currently trying to delete version history to free up storage. How long does it take for a previous version to be permanently removed and no longer count towards their storage limit?

Thanks!

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  Rona

  • 8 mai 2024 16:43

  Hi Ethan,

  Welcome to Box Community and happy to assist! 

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 

  At this rate, please get in touch with your internal helpdesk team for assistance. 

  Thanks for posting!

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