Desktop App stopped syncing

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QC Retouch

• 16 mai 2024 13:24

Hi - I am using my desktop app to work remotely today. This normally sync's seamlessly - but for some reason has stopped syncing today and showing a dotted cloud on the shots that haven't synced - can you help me kickstart the syncing - I am having trouble doing this. Thanks.

 

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  Rona

  • 16 mai 2024 16:44

  Hi there,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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