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Box Status

The administrator of the Box has left the company and cannot take over the privileges.

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Ren Ogasawara

We are having trouble transferring administrative rights because the Box administrator has left the company. Kindly Could you please advise on how to address this issue?

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  • Rona
    • Modifié

    Hi Ren, 

    Welcome to Box Community and glad to assist!

    Can someone from your paid account open a new ticket so we could look into the account? Rest assured that a member of our team will get in touch to address your Admin transfer.

    Thanks for posting! 

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