Box Status

Missing files

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craig.macfarlane

Hi there,

I have a 2 files missing, which are connected to my email address. 

The files received the following day can be found stored in Box, but the files from the day before are missing. I have the confirmation email to say I've signed my first document, it seems the first documents I signed are the ones missing from box.

Can someone help me out please? 

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  • Rona

    Hi Craig, 

    Welcome to Box Community and glad to assist!

    Can you please confirm your permission to the signed document(s) that disappeared? 

    We'd love to further assist! 

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