Unable to add user

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Vanessa Anne Ruego

• 29 mai 2024 13:42

Hello,

I am trying to add a new user to my account but it says "Email already used in a Box account but not associated with an enterprise".

How do I get this member added?

Thank you.

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• 

  Rona

  • 29 mai 2024 21:42

  Hi Vanessa, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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