Authenticator Lost on New Phone

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Maher Ghanayem

• 29 mai 2024 21:20

We have a user that lost their Authenticator info on their new phone and can't log in, what should we do?

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  Rona

  • 29 mai 2024 21:46

  Hi Maher, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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