Add a user with an existing account
TerminéeDear Support,
I am trying to add to my enterprise account two users who already have an account with it's work email but not attached to any enterprise.
I cannot invite them to join our enterprise.
Can you help me ?
Thanks !
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Edit - Same issue - I am a new enterprise customer. I am trying to add one of my emails that already had a free account, now to my enterprise account. I get the message, "xxx@xxxx.com cannot be added to this account because it is already linked to a Box account." It has been over 2 days since I have made this request, and I need some assistance. My office cannot move forward with box.com assistance until we can get going on this.
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