Box Status

Storage count incorrect

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Stephen Whalen

Can someone at Box support please reset my Storage. I deleted files but still show 99.7 GB out of 100GB used . Other times this has happened, support had to run a script to correct problem.

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  • Rona

    Hi Stephen, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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