Box Status

Malware Alerts

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Nero LIANG

Hi Team，

The Excel file I uploaded to Box is showing the Malware alert, this file was renamed from an older file, the older file did not receive this alert in Box.
May I ask what is causing this? Is there any way to get rid of it.

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  • Rona

    Hi Nero, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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