deleted files

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semih alkan

• 16 juin 2024 10:07

dear Box Support, 
I just permanently deleted a file that was in the trash, and I want to restore the file.
please help, thank you

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  Rona

  • 18 juin 2024 22:01

  Hi there, 

  Welcome to Box Community and glad to assist!

  Once a file/folder's been deleted permanently from trash, I'm afraid we can no longer restore them for users subscribed on free individual accounts. 

  Thanks for posting!

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