Download file causes app to become unresponsive

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Gregory

• 18 juin 2024 12:28

If I attempt to download a file I am viewing in the file viewer, the Android Box app becomes unresponsive. Eventually the OS asks if I want to wait or close the app.

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  Rona

  • 19 juin 2024 20:48

  Hi Greg, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Joneah Johnson

  • 29 août 2024 13:13

  Did you get this resolved I'm having the same issue? Thanks

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