Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

It's all gone subscription stopped drawing

S’abonner
New post
Ginger Anderson
My account is available but everything is gone. I went back and looked and my automatic payments have not been taken out. I don't know what happened. There is no reason for that account not to pay, ever. Is there anything I can do? I would like to get my photos and documents back. Please help.
0

Commentaires

1 commentaire

Date Votes
  • Gregory Chavez
    • Modifié

    Hello, Ginger Anderson my sedgwick

     

    I understand how distressing it can be to lose access to your photos and documents. Let’s troubleshoot this situation step by step:

    Check Payment Status:
    Verify that your automatic payments are indeed not being deducted. Sometimes, there might be delays or issues with payment processing.

     

    Best Regard,
    Gregory Chavez

     

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.