Box Status

Usage is not correct

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John Tim

Usage of my account is shown as 40Gb used of 50Gb, but I only have less than 1Gb used.
Could you run your script to correct the usage?
I need to upload files for collaboration that in total are more than 9Gb and and with this issue, I can't do it. 
Thanks.

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2 commentaires

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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  • Diana Gilbert

    This is not completed !!!

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