Box Status

Canvas Frequently Sort of Freezing

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Joel Putnam

I keep having this issue where, when I'm using canvas, I can mouse over things, but clicking doesn't do anything. If I press the space bar, I get an upload file dialog box. It used to be that once I closed that I could interact normally, but recently it's now operating such that I keep being stuck until I refresh the page.

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  • Rona

    Hi Joel, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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