Box Status

Unable to verify domain

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Anthony Servey

The original admin left today, and they gave us access to the account. We're trying to add our domain, but it's giving us issues. We believe we did it correctly, but its giving us an error message when I refresh the status and advises we contact support.

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  • Rona

    Hi Anthony, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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