I c'ant log in to my account.

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Juan José Fernández Guerrero

• 23 juin 2024 13:20

I cannot log in to my account. I have changed my password, but it is asking for two-step verification (none of the passwords work) and I don't have the account security codes either.

Can you help me? I need to access my files.

Thank you.

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• 

  Rona

  • 24 juin 2024 19:53

  Hi Juan, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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