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Unlimited Storage is full?

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Natasha Klosterman

Hello!

We just joined box, and I am currently uploading all of our content that was on our previous cloud service onto box. We have the business plan with unlimited storage, but now my download has been stopped and it says my storage is full.

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3 commentaires

Date Votes
  • Rona

    Hi Natasha, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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  • Aaron

    Hi there – I'm having this same problem! 

     

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  • PHOTUM ADM BOX

    I have the same problem

    I signed up for the "Business" plan. It is clear in your ad that it is an UNLIMITED plan. We are a company that works with photos and videos of graduation events. We hired BOX exclusively for backup. Now we have this space problem. I need help and a solution for this problem.
    Thank you

    account ID: 41294387587

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