Unable to add to Enterprise

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S’abonner

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Stephen Manning

• 26 juin 2024 13:45

I am trying to add other members of our company to our new box account and keep getting the message "Email already used in a Box account but not associated with an enterprise". 

 

I can see this query has been asked before but no direct reply. 

Can someone please reach out to me urgently?

Thanks
Stephen

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• 

  Rona

  • 26 juin 2024 21:10

  Hi Stephen, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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