Locked out of 2-step verification

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Franki Chan

• 27 juin 2024 18:50

I got a new phone and my authenticator app has removed BOX. Now I am locked out of all of my client accounts. How do I reset this??

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  Rona

  • 27 juin 2024 22:56

  Hi Franki, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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