Box Status

Box Drive not syncing

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Kate Porigow

Two team members have had this issue lately - the files in box are not all populating/syncing to Box Drive. The issue can be resolved when it is *discovered/known* by refreshing the folders. However, is there a global solution for this so we can make sure that Box Drive is always up to date? These are shared files and all parties need to be sure their Drive folders are accurate. 

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  • Rona

    Hi Kate, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. If you have additional questions, please reply through this forum. 

    We'd love to further assist!

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