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Invalid device when copying files

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Chuck Goad

I have a user that can't copy a pdf file from her desktop into a box folder on her local computer. She gets an error that says "Invalid Device" She also was getting an error that says "The system cannot move the file to a different disk drive"

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  • Shawn Sackenheim

    No suggestions here but it's interesting we just had a user with the same "invalid device" error when deleting a file. On Windows for our user.

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  • Chuck Goad

    Ours is a Windows users as well.

     

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  • Rona

    Hi Chuck, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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