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Box note is removed

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ATOSA KHODDAMHAZRATI

Hi There,

 

I have a box note which I have been maintaining for a weekly call. Today when I click on it I got a message that the file is removed or I do not have access to it. However; I did not remove it and I cannot find it in my trash and I have no idea how I can restore it. Can you please help me since it has all the history for this meeting. Thank you.

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  • Rona

    Hi Atosa, 

    Welcome to Box Community and happy to assist!

    As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

    At this rate, please get in touch with your internal helpdesk team for immediate assistance.

    Thanks for posting!

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