Box Status

Can't add new user to folder

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Gibson Shaver

I am unable to add a new user to our company folder. I've added the user multiple times but receive the same error each time. I deleted his account and re-made it again today but the same issue persists.

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  • Rona

    Hi Gibson, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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