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CHAVAN

• 12 juillet 2024 12:41

hi Support,

I upgraded, but I still cannot upload files due to limited space,

Can you help.

Thanks

Willy

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  CHAVAN

  • 12 juillet 2024 13:14

  Me and my collegues cannot upload anything neither on the box online directly nor on the box tool in my computer folders, however the upgraded package is already indicated as being applicated

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  Rona

  • 12 juillet 2024 20:44

  Hi Willy, 

  Welcome to Box Community and glad to assist!

  To help address your storage issue, please reach out to our Billing team by creating a new ticket or email us at billing@box.com.  

  We'd love to further assist!

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