Box Status

Box app doesn´t open

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João Solano

When I open the app box on my mac, it asks me to log in, I am directed to the browser to login and after logging in it goes back to the initial image of the app that did not open.

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  • Rona

    Hi João, 

    Welcome to Box Community and glad to assist!

    While we investigate, we'd appreciate if you could confirm your Operating System and your current Box version. 

    We'd love to further assist!

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  • João Solano

    Hi Rona.
    it's Mac OS  Ventura13.5.2 (22G91)

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