Box Status

Trouble Adding a User

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Susan Adams

Where can I actually get an answer to this question. I see only questions and no answers in the forum. 

I've added a new managed user, but keep getting a message that they're not associated with an Enterprise. I've added them, but they don't show up in my list of managed users. 

HELP!!

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  • Rona

    Hi Susan,

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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