Box storage says full but it isn't

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Suman Gunasekaran

• 18 juillet 2024 17:36

I have used no more than 10GB of storage, but Box says I have used over 25GB. Also, the app doesn't give a breakdown of what files and folders are taking up the most space.

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  Rona

  • 18 juillet 2024 21:40

  Hi Suman,  

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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