Box Status

Ticket Request - reset 2FA for a user (time sensitive)

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Francois Genard

I need to reset 2FA for one of my user....

How do I go about doing so or how to I create a ticket?

Feedback. It is extremely frustrating that I'm enable to easily find a way to create a ticket or contact someone (or a bot) at Box...

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  • Rona

    Hi Francois, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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