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Box Status

This error appears when the email address you are trying to add is already associated with a Box account.

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AVA遠藤 貴士

To resolve this issue, please contact Box Product Support so we can help you determine the cause of this error and free up the affected email address. Please create a case with the email address of the existing account and the email address you are trying to add.

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  • AVA遠藤 貴士

    Please release the affected email address.
    The affected email address is:

    <personal information-redacted>

    Thank you for your cooperation.

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