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Invite an User in Teams who Already have an account

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CRETON Jonathan

Hello,

We tried to invite our CEO who already have a free box account for himselft in our Box Account Premium, but we have an error message. 

What can we do ?

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  • Rona

    Hi Jonathan, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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