Box Status

HELP! Transferred content is not populating from one user (retired-Old Admin) to existing user (me-New Admin)

Terminée
S’abonner
New post
Vanesa Zamora
  • Modifié

I had to delete an old employee's Box seat since they retired. They were the previous Admin for our office. I transferred the data to myself and now a TON of our files are GONE.  Can someone from Box.com Support contact me asap? We have two trials coming up and I need these files back by Monday. 

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Vanesa, 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.