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Storage space is wrong.

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Hello, I have deleted all my files.
I have deleted all my files and emptied my Trash. I have left it as it is for a month and still the capacity has not been reduced to zero.
Can you reset it with support?

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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