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Arief Rochelle

Hello,

Out of nowhere Box is now not letting open files that I have been accessing on a daily basis for months. I now get this message whether on my laptop or my phone:

This preview didn’t load because you don’t have permission. Please ask the file owner to update permissions.

 

Please help

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  • Rona

    Hi Arief 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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