JWT Service Account Stopped working

Hi -

We have a JWT service account that was used more than 1 1/2 year and that stopped working.

Auth token generates but can't connect to shared folder with our client. Getting follow error message.

{"type":"error","status":404,"code":"not_found","context_info":{"errors":[{"reason":"invalid_parameter","name":"parent","message":"Invalid value 'd_XXXXXXXX'. 'parent' with value 'd_XXXXXXXX' not found"}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Not Found","request_id":"----"}

Out client have shared the folder again with service account (AutomationUser_XXXXX_XXXXX@boxdevedition.com). But it seems service account needs to accept the shared folder invite. Not sure how to accept the invite.

Would you be able to assist please?

Rona

1 août 2024 14:06
Modifié

Hi Moshiur,

Welcome to Box Community and glad to assist!

You could take it to our Developer team who could better assist you via community.box.com.

Thanks for posting!

Moshiur Ahmed

1 août 2024 15:05

Thanks. I've reposted to https://community.box.com/api-6/jwt-service-account-stopped-working-2822?tid=2822&fid=6

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