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gmail login failure

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Juhyeon Kim

Hi, 

I used to log into my Box account through social login (using my google account). However, I cannot log in with that method after changing my gmail address. It says my current email address should match my old email address which is no longer being used.     

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  • Rona

    Hi Juhyeon,

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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