No storage left, but all files deleted

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Nellie Hari

• 8 août 2024 17:11

Hello!

All files have been deleted, but the storage limit has not reset and it's still close to full.

Please reset it if possible! Thank you!

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• 

  Rona

  • 8 août 2024 22:12

  Hi Nellie,

  Welcome to Box Community! 

  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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