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cant open file

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Constance Nelson

Hi I was sent a file and I have opened a file from them before but this time it wont open this is the message I get:

 

This shared file or folder link has been removed or is unavailable to you

 

I contacted the sender and they didn't remove it.

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  • Rona

    Hi Constance,

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services.

    For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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