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Adding User for Paid Business Account

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Caleb Stokes

I am trying to add a user to our business account I just created.  It will not allow me to add the user because it says the email is already in use.  I need help figuring out how to get this fixed. Thanks!

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  • Rona

    Hi Caleb,

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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