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Unable to share files with an external vendor

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Carlos Vasquez

I keep getting the following message when I try to share a folder/file with this external vendor:

Invitations could not be sent to the following people because collaboration is restricted to your enterprise's collaboration allowed list: Xxxxx@orionind.com

I asked the external vendor to share a folder with me and he got the exact message but with my email.

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  • Rona

    Hi Carlos, 

    Welcome to Box Community and glad to assist!

    It shows that you have a designated team that works with Box Premier Services.

    For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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